All sales are final - no refunds, no returns, no exchanges.

Looking for that perfect pair of shoes for your next adventure? We’ve compiled a list of our travel favs and go-to shoes for all occasions.
We want to and plan to keep those brand new white sneakers white, however, realistically they never get cleaned until it's maybe to late.
Are your Birkenstocks feeling a little tired and in need of a refresh? Find a step-by-step guide on how to clean the different styles and materials as well as the best cleaning products we’ve found – read more.

Have the work day with supportive yet sleek NAT in Black/White. Your must-have work shoe that ticks the boxes of comfort, function and style in colourways that will make the boss happy! The ultimate in all-day comfort, NAT’s iconic support system cradles the feet with lightweight soles that effortlessly go the distance.

 

  • Sole Hero™ Support Footbed – Podiatrist designed | adjustable:
  • HEEL, ARCH & FOREFOOT SUPPORT.
  • Triple Layer Support & Cushion System designed to help prevent and alleviate common foot pain symptoms. 
  • Lightweight, supportive clouds under your feet. FRANKIE4's podiatrist designed dual density moulded sneaker soles are free of steel shanks and heavy materials. Slip resistant sole*.
  • Sole Saver Pack™**: enabling a regular, wide or narrow fit with the clever FRANKIE4 pack included in the box. Customise the fit to each foot. 
  • “Goldilocks” heel counter - not too firm, not too flimsy.
  • Leather upper, footbed cover and lining with specifically placed foam lining to alleviate pressure and rubbing on the skin.
  • Elastic gusset: wear with or without laces.

*This style meets and/or exceeds the slip resistance test ISO 13287:2019 (SRC). Please note that while they are slip resistant, they are not completely slip-proof. Please use general caution as you would in any other shoe. **FRANKIE4  Sole Saver Pack™ includes a full-length Sole Hero™ Support Footbed, a half-length Sole Hero™ Support Footbed, and forefoot cushions.

 

FIT TIPS FROM SHOP FLOOR

Nat is one of our most loved and popular styles within the FRANKIE4 range. Here are some fit tips with the Nat:

  • Staff have found it is true to size.
  • When putting on the Nat you might find you have to give it a little 'push & shove' due to the new leather and elastic gusset (designed to be worn without laces) which restricts the movement of the tongue.
  • If it feels too tight around the upper just make a small cut (not all the way) on the elastic gusset to release the tongue (Please only do this if you are 100% sure you are keeping the shoes and only want to wear them with the laces).
  • If the fit isn't right our staff recommend trying the ECCO soft 7.0 sneaker as an alternative.
  • If you find you want a more cushioned feel around the ankle, try Frankie4 Jackie.
  • As with most shoes, give yourself time to wear in and get used to the shoes. Allow time for the leather to soften and your foot to get used to the support.
Shipping:
  • Free Express Delivery on orders over $130 AUD via Australia Post
  • Orders with a total below $130 AUD are charged a flat delivery rate of $10 for Parcel Post or $15 AUD for Express delivery per order.
 Click here for information about Shipping & Delivery.
Christmas Cut Off Dates: 
EXPRESS SHIPPING (metro to metro) - 20th of December is the last day to order before Christmas!
PARCEL POST - 18th of December
 
Returns:
  • All full-priced items are returnable for a refund or exchange within the 30-day period.
  • Products listed as FINAL SALE cannot be returned for a change of mind refund or exchange.
Click here for information about Returns.

Sole Hero™ Footbed

The Sole Hero™ Footbeds lifts, cradles and cushions the heel, while its arch support goal is to help with better lower limb alignment. Cleverly hidden in the design are two-zones of cushioning, with the aim to prevent pain points.

 

Sole Saver Pack™

Piece together your perfectly tailored fit with the Sole Saver Pack™, included in the box. Each pack features customizable (two full-length footbeds, two half-length footbeds and two forefoot cushions to be exact) and a complementary bag for you to mix-and-match according to your needs.

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