Please Note Possible Delivery Delays due to the High Volume of Orders

All sales are final - no refunds, no returns, no exchanges.

The Fit

Whether you have a narrow or wider fitting foot we will make sure you get the look you want for the feel and fit you need. Majority of the brands that we stock either come with a custom fit pack or know a few tips and tricks similar to these fit packs to help you get the right fit.

Narrow Feet

For those with a narrower foot, a fore-foot cushion might be your new best friend! If you find yourself in a style that’s feeling too wide and you want to adjust the fit, we have a few tips & tricks that may help. Click here to discover these tips & tricks and the range.

  • Try a Forefoot cushion in the front of your shoe
  • Look for shoes with adjustable laces or straps
  • Check for styles in a narrow fit
  • Check our tips from the shop floor to see if our staff with Narrow feet wear that style.
  • Always trial your shoes 1st at home as everyone's feet are different.

*Everyone’s feet are different, so always trial your new shoes at home where they won’t mark, to make sure you’re happy before wearing them out and about.

Wide Feet

Here are some tips & tricks for finding the best shoe for wider feet:

  • Search for styles listed as wide (or regular if Birkenstock)
  • Look for styles with adjustable laces or straps
  • Look for styles that include wide fit inserts or adjustments
  • Try a 1/2 size up to give more width without adding too much length
  • Check our tips from the shop floor to see if our staff with wide feet suit that style
  • Always trial your shoes 1st at home as everyone's feet are different

You can check out our range of wide fit shoes here.

*Everyone's feet are different, so always trial your new shoes at home where they won't mark, to make sure you're happy before wearing them out and about.

FITTING FAQ'S

Always make sure your heel is back in the heel cup before you go adjust any laces or straps. If you're still slipping at the heel, try placing a fore foot insert in the front of your shoes. This lifts the foot up and back into the heel counter for a more snug fit. You can also try an interlock lace which secures you at the heel to specifically stop slipping.

Frankies’4 Sole Saver pack is designed to help customers
adjust and customise the fit of their Frankie4.*

In the pack you will find:

  • Fore Foot cushions - place these under the full length
    footbed at the front area of the shoe to create a narrower fit or reduce slipping at the heel.
  • ½ Length Footbed – Remove the full length (regular fit)
    footbed and replace with this half-length one to create more room and width in the shoe. (This option still give you arch support and a cushioned heel).

*Please note this is not included in all styles.

Unfortunately, none of the brands we stock classify or have different fittings such as C, D, or E. However, brands like Revere come in medium and wide fittings and Birkenstock have a narrow and regular
fitting. (Regular for Birkenstock is
their regular to wide fitting).

Footgear Foot-health Discalimer

* We know our shoes and your podiatrist/healthcare professional knows your feet. It’s always best to check with your healthcare professional about what you should be looking for in a shoe. We’re always happy to help direct you from there. We recommend trailing your new shoe on a clean floor, inside, where they won’t mark, to make sure you are happy. You can use the returns period time to check the shoes with your podiatrist or healthcare professional if you’re unsure before you start wearing them out and about. Footgear cannot guarantee a shoe will fix a condition for you.