Fitting Advice
Whether you have a narrow or wider fitting foot we will make sure you get the look you want for the feel and fit you need. Majority of the brands that we stock either come with a custom fit pack or know a few tips and tricks similar to these fit packs to help you get the right fit.
Narrow or wide feet?
Tips for all our brands except Birkenstock, which has its own narrow and regular fits (see the Size Guide).
Narrow feet
- Add forefoot cushion
- Choose adjustable straps or laces
- Look for narrow fit styles
Wide feet
- Look for wide fit style
- Choose adjustable straps or laces
- Try half a size up
Footgear Foot-health Discalimer
* We know our shoes and your podiatrist/healthcare professional knows your feet. It’s always best to check with your healthcare professional about what you should be looking for in a shoe. We’re always happy to help direct you from there. We recommend trailing your new shoe on a clean floor, inside, where they won’t mark, to make sure you are happy. You can use the returns period time to check the shoes with your podiatrist or healthcare professional if you’re unsure before you start wearing them out and about. Footgear cannot guarantee a shoe will fix a condition for you.
Need a size chart? Find your size across every brand we stock.
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Plantar Fascitis Insole
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LightFeet Active Support Insole
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Support Heel Insole
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The details
My heel slips. What can I do?
My heel slips. What can I do?
Heel slip is really common, especially with new shoes. First, sit your heel right back in the shoe before you do up the straps or laces. If it still lifts, an interlock (heel-lock) lacing or a forefoot insert can hold your foot in place. Still not sure? Pop into any store or give us a call and our team will help you find the best fix.
Do you stock C, D or E widths?
Do you stock C, D or E widths?
We don’t stock specific C, D or E width fittings, but we do have plenty of options. Revere comes in medium and wide, and Birkenstock comes in narrow and regular. Many of our styles also have adjustable straps or laces, which can make a big difference. Our team is always happy to suggest styles that suit your foot shape.
How should I try shoes at home?
How should I try shoes at home?
You’re most welcome to try your shoes on at home! Wear them indoors on a clean, smooth surface for up to 15 minutes to get a good feel for them, and avoid rough surfaces or going outside so they stay in new condition. If anything feels uncomfortable, don’t ignore it. Chat to one of our team members first. We can often help with fit tips or a different size before you decide to return or exchange.
Can a shoe fix my problem?
Can a shoe fix my problem?
Shoes can make a big difference to comfort, but we can’t promise a shoe will fix a foot condition. We always recommend checking with your podiatrist or health professional first. You can also join one of our free Ask a Podiatrist evenings for a relaxed chat about your feet, then let our team fit you in footwear that suits.
Prefer to be fitted in person?
Our team will measure both feet, check the width and find the style that fits you best.
